Meet Our Staff
Why Choose Us
We’re proud of our reputation for world class results. Through steadfast dedication to service and compassionate patient, we continue to lead by incorporating innovative technology, attending numerous continuing education courses, and focusing on high-quality hearing healthcare.
Providing care and service that engenders this trust is the foundation of our practice. We want to extend our unique “brand” of personal care and quality hearing healthcare to a new generation of patients – one that includes you.
All Offices: 9AM – 5PM
In-home appointments are available, please call our office for more information.
- St. John’s
- Battle Creek
Our vision is to help everyone lead a better, fuller, richer life through better hearing.
We believe that everyone should have a great hearing experience in every step of the hearing process. Our patients should feel valued and appreciated from their first contact with us, and throughout our relationship.
We strive to be the best by implementing best-in-class practices, always providing a thorough examination because we never take short cuts, offering the highest quality products, and delivering superior service. By never settling for second best, we believe that we can achieve the best results for our patients.
We seek to partner, not only with our patients, but with their families and friends as well as their physician/medical team to create a more rewarding hearing experience. This is achieved by our patients, along with their family, friends, and doctor/medical team being an integral part of the decision-making process. We are not a “one and done” entity, but rather a hearing partner for life.
We are united in the pursuit of doing the right thing because it is the right thing to do. We believe that by operating with the most stringent ethical guidelines and choices, we can help every one of our patients while never questioning the motives. We work together to create a culture built on honesty, trust, and respect. As a company, we work on the premise that if you always tell the truth and do the right thing, you never have to remember anything.
We encourage an entrepreneurial spirit, individuality, and a deep respect for ideas, skills, capabilities, and knowledge. We take input and constructive criticism every day in the pursuit of being better. We use dynamic thinking to drive growth, efficiency, and quality for our business in order to provide our patients with the best possible experience. We have the courage to take risks toward the goal of moving our mission forward.
We realize that nothing stated above means anything without accountability. In that vein, we acknowledge and assume responsibility for our actions, promises, statements, and decisions. We are dedicated to becoming your hearing solution and achieving the results and expectations that we’ve committed. Because of the importance of our mission, and each of our roles in making our mission a reality, we help each other achieve our goals. We encourage each other to fulfill our commitments and duties while accepting the consequences of the results we produce.
Meet Our Team
Our entire staff is assembled for one purpose: to serve our patients. Our goal is to provide you with the best possible hearing care we can, based on your individual needs.
Our exceptional, friendly staff is one of our greatest assets, and we are proud of their long-time association with our office. Patients tell us often how well we work together as a team. We pride ourselves on staying on the cutting edge of hearing healthcare and great patient communication. Each of our staff members is motivated to achieve the best results for our patients in a calming and comfortable setting.
Owner, Hearing Instrument Specialist
Father. Grandpa. Husband. Martial Arts Guru & Whiskey Conoisseur. In his free time you will find him with family, training in the gym, or sipping the finest spirits.
Wife. Daughter. Sister. In her free time you will find her teeing off at the golf course, tending to her garden, or reading the latest mystery novels.
Aaron Bartig, H.I.S.
Jim Rice, H.I.S.
Wixom & Portland
Ali Parks, H.I.S.
Community Support Technician
Matt Cutting, H.I.S.
Jackson, Charlotte & St. Johns
Beverly Martin, H.I.S.
Battle Creek & Jackson
Mallorie Gillespie, Marketing
Beckah Kuffer, Front Office Coordinator
Battle Creek & Jackson
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